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VACANCIES

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Yachthub Group group employs 35 multilingual individuals; 45% of these individuals have been deployed in Shipyard and After-Sales Operations, 10% are deployed in Yacht Management Operations, 25% in Sales, 10% in Marina Management operations and 10% in Accounting and Administration. View our current vacancies below, we look forward to hearing from you.

Parts Coordinator

Overview
The Parts Coordinator (BRP) will report directly to the Chief Technical Officer to help run a strong and efficient customer-oriented group technical and operations function. We are seeking a detail-oriented and customer-focused Parts Coordinator who will play a vital role in providing exceptional customer service, coordinating parts orders and deliveries, and ensuring the availability of BRP parts for our clients’ marine products. The Parts Coordinator (BRP) will require strong organisational skills and product knowledge, and a commitment to delivering a seamless parts experience to our customers.

Role, duties and responsibilities

  • Parts Coordination and Order Management:
    • Receive and process parts orders from customers, internal departments, and Service Technicians.
    • Coordinate with BRP suppliers and distributors to ensure timely and accurate fulfilment of parts orders.
    • Maintain a comprehensive inventory of BRP parts, tracking stock levels, and placing orders for replenishment as needed.
    • Monitor and manage backorders, ensuring prompt communication and resolution for customers.
  • Customer Service:
    • Provide exceptional customer service, addressing inquiries and providing guidance on BRP parts compatibility, availability, and pricing.
    • Assist customers in identifying the correct parts for their BRP marine products, offering expert advice and recommendations.
    • Resolve customer issues or concerns related to parts orders, ensuring customer satisfaction and loyalty.
  • Inventory Management:
    • Maintain accurate records of parts inventory, including stock levels, locations, and movements.
    • Perform regular stock counts and reconcile any discrepancies, ensuring the accuracy of inventory data.
    • Collaborate with the Purchasing and Finance departments to optimise inventory levels, minimise stockouts, and control costs and issue required invoicing.
  • Documentation and Reporting:
    • Maintain comprehensive documentation of parts orders, deliveries, and returns.
    • Generate reports on parts sales, inventory levels, and customer inquiries, providing insights for decision-making and planning.
    • Assist in analysing data and trends to identify opportunities for improving parts management processes and customer satisfaction.
    • Follow safety protocols and guidelines, maintaining a clean and organised work environment to ensure a safe and efficient operation.
  • Product Knowledge and Training:
    • Stay updated on the latest BRP products, parts catalogues, and technical specifications.
    • Attend training sessions and workshops to enhance knowledge of BRP products and their application in the marine industry.
    • Share product knowledge with customers, colleagues, and service technicians, ensuring accurate and informed recommendations.
 

Candidate profile, requirements, skills

  • Engineering / technical qualified or part-qualified or equivalent, would be a plus.
  • 2 years of work experience in shipping, marine, or similar industry.
  • Knowledge of yachting and marine terminology, as well as basic technical understanding of boat systems and maintenance, is preferred.
  • Experience in similar role and BRP products is preferred.
  • Experience working with IT systems including CRMs, accounting systems and timesheets.
  • Excellent communication and interpersonal skills, with ability to build rapport with clients and establish long-term relationships.
  • Excellent command of written and spoken English is essential.
  • Able to work under own initiative without close supervision.
  • Must be deadline orientated, self-motivated and proactive, and commitment to delivering service excellence.
  • Strong organisational and multitasking abilities to manage multiple service requests simultaneously.
  • Strong analytical, organisational skills as well as intellectual with strong commercial acumen.
  • Advanced Excel and strong MS Office required.
 
 All CV applications must be submitted via the contact form below.

Sea Doo / Rotax Engine Mechanic

Overview

The Sea Doo / Rotax Engine Mechanic will report directly to the Chief Technical Officer to help run a strong and efficient customer-oriented group technical and operations function. We are seeking a highly skilled and experienced Sea Doo / Rotax Engine Mechanic who will be responsible for diagnosing, repairing, and maintaining Sea Doo watercraft and Rotax engines. The candidate’s expertise will ensure that our customers receive top-notch service, enhancing their enjoyment and safety while using these high-performance vehicles. The mechanic will work closely with our service team to provide exceptional technical support, uphold quality standards, and contribute to a positive customer experience.

Role, duties and responsibilities

  • Perform diagnostic assessments and troubleshooting to identify issues with Sea Doo watercraft and Rotax engines.
  • Conduct repairs and maintenance on Sea Doo watercraft, including engine systems, propulsion systems, electrical components, and other related systems.
  • Inspect, repair, and maintain Rotax engines, including two-stroke and four-stroke engines, ensuring they are operating at peak performance.
  • Replace defective or worn-out parts using appropriate tools and techniques, following manufacturer guidelines and best practices.
  • Perform routine maintenance tasks, such as oil changes, filter replacements, belt adjustments, and fluid checks, adhering to recommended schedules.
  • Collaborate with the Service team to provide technical support and expertise, assisting with complex repairs and ensuring efficient workflow.
  • Keep accurate records of repairs, maintenance tasks, and parts used, using our designated systems or software. Complete job sheets, timesheets and other IT systems as required.
  • Stay updated with the latest industry trends, technologies, and best practices related to Sea Doo watercraft and Rotax engines.
  • Provide exceptional customer service, addressing customer inquiries, explaining repair procedures, and offering maintenance tips to enhance their experience and satisfaction.
  • Follow safety protocols and guidelines, maintaining a clean and organised work environment to ensure a safe and efficient operation.
  • Occasionally assist with other mechanical tasks or duties as assigned by the management team.
 

Candidate Profile, Requirements, Skills

  • Engineering / technical qualified or part-qualified or equivalent, would be a plus.
  • 2 years work experience in shipping, marine, or similar industry.
  • Knowledge of yachting and marine terminology, as well as basic technical understanding of boat systems and maintenance.
  • Experience working as a Sea Doo/Rotax Engine Mechanic or in a similar role, with a deep understanding of Sea Doo watercraft and Rotax engine systems, is preferred.
  • Proficient knowledge of two-stroke and four-stroke engine systems, electrical systems, propulsion systems, and related components.
  • Strong diagnostic and troubleshooting skills to identify and resolve complex technical issues efficiently.
  • Familiarity with diagnostic tools, equipment, and software used in marine mechanics.
  • Ability to read and interpret technical manuals, diagrams, and specifications.
  • Excellent mechanical aptitude, with a meticulous attention to detail and precision in repairs and maintenance tasks.
  • Experience of working with IT systems including CRMs, accounting systems and timesheets.
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts and procedures to customers and colleagues.
  • Excellent command of written and spoken English is essential.
  • Able to work under own initiative without close supervision.
  • Physical stamina and dexterity to handle physically demanding tasks, including lifting heavy parts and working in confined spaces.
  • Must be deadline orientated, self-motivated and proactive, and commitment to delivering service excellence.
  • Strong organisational and multitasking abilities to manage multiple service requests simultaneously.
  • Valid driver’s license and a clean driving record.

 

All CV applications must be submitted via the contact form below.

Warranty Coordinator

Overview
The Warranty Coordinator will report directly to the Chief Technical Officer to help run a strong and efficient group technical and operations function. The Warranty Coordinator will be responsible for ensuring that all warranty claims and issues are processed and resolved in a timely and efficient manner.

Role, duties and responsibilities

  • Responsible for warranty claims for a number of prestigious brands such as Sunseeker, Cranchi, Bavaria, BRP, Volva Penta and others within the group’s portfolio.
  • Responsible for all communications with and reporting to all manufacturers and ensuring a continued strong relationship with all of them.
  • Receive, analyze, and process warranty claims from customers and group entities.
  • Manage claims through the entire lifecycle, including documentation, filing, and resolution.
  • Ensure internal processes and procedures are adhered to, periodically reviewed and necessary improvements implemented.
  • Follow safety protocols and guidelines, maintaining a clean and organized work environment to ensure a safe and efficient operation.
  • Communicate with customers to obtain necessary information to process the warranty claim.
  • Review warranty and service policies to determine whether the claim is valid.
  • Work closely with Technicians and Services team to diagnose and repair product issues.
  • Monitor warranty claims to ensure all repairs are completed within the specified timeframe.
  • Maintain accurate and up-to-date warranty records, resolving discrepancies as needed.
  • Assist with warranty reporting, analyzing data and recommend improvements.
  • Work collaboratively with other departments, including Services, Sales, and Accounts teams, to ensure that all warranty claims are resolved in a timely and effective manner.
 

Candidate profile, requirements, skills

  • Engineering / technical qualified or part-qualified or equivalent.
  • 2 years of work experience in shipping, marine, or similar industry.
  • Experience in a warranty-related role is preferred.
  • Experience working with IT systems including accounting systems and timesheets.
  • Excellent communication and interpersonal skills.
  • Excellent command of written and spoken English is essential.
  • Able to work under own initiative without close supervision.
  • Must be deadline orientated, self-motivated and proactive.
  • Strong analytical, organisational skills as well as intellectual with strong commercial acumen.
  • Advanced Excel and strong MS Office required.
 

All CV applications must be submitted via the contact form below.

Senior Accountant

Overview
The Senior Accountant will report directly to the Group Chief Executive Officer and Chief Financial Officer. We are seeking a highly experienced and detail-oriented Senior Accountant who will play a crucial role in overseeing the day-to-day accounting operations, ensuring the accuracy and integrity of financial records, regular monthly management accounts reporting and bolstering the financial reporting process. The candidate’s expertise in financial analysis, general ledger activities, cashflow reporting and forecasting and adherence to accounting principles will contribute to the overall financial health of the company and Group. The ideal candidate has a strong analytical mindset, exceptional problem-solving skills, and a proven track record of delivering high-quality results.

Role, duties and responsibilities

  • Prepare regular weekly and monthly cash flow reporting and rolling cashflow forecasting reports.
  • Prepare and review monthly and quarterly management accounts, and annual financial statements, ensuring accuracy, completeness, and compliance with applicable accounting standards.
  • Prepare and lead the budgeting and forecasting process, analyzing financial data, identifying trends, and making recommendations for cost control and revenue optimization.
  • Perform detailed financial analysis, including variance analysis, trend analysis, and profitability analysis, and provide insights to support decision-making including quarterly packs for the board meetings.
  • Perform general ledger activities, including journal entries, bank, account and inter-company reconciliations, and month-end / year-end closing procedures.
  • Coordinate and assist with external audits, ensuring compliance with auditing standards and providing necessary documentation and explanations.
  • Collaborate with cross-functional teams to ensure timely and accurate recording of financial transactions and resolve any discrepancies or issues.
  • Ensure timely invoicing and rigorous debt collection procedures.
  • Assist in the development and implementation of accounting policies, procedures, and internal controls to maintain the integrity of financial information.
  • Provide guidance and support to junior accounting staff, reviewing their work, and providing training or mentoring as needed.
  • Stay updated with changes in accounting regulations and best practices, and proactively apply them to improve processes and enhance financial reporting.
  • Conduct periodic reviews of financial systems and processes, identifying areas for improvement and implementing appropriate solutions.
  • Collaborate with cross-functional teams on special projects, such as system implementations, process improvements, or financial analysis initiatives.

Candidate profile, requirements, skills

  • Bachelor’s degree in Accounting, Finance, ACCA, CPA or equivalent certification is preferred.
  • Proven experience working as a Senior Accountant or in a similar role, with in-depth knowledge of generally accepted accounting principles (GAAP).
  • Strong understanding of cash flow reporting, management accounts, budgeting, financial statements, financial analysis techniques, and accounting processes.
  • Proficient in using accounting software and Microsoft Excel for data analysis and financial modelling.
  • Excellent analytical skills, with the ability to interpret complex financial data and provide insights to support decision-making, and present results and financial reporting at board meetings.
  • Strong attention to detail, with the ability to maintain accuracy while managing multiple tasks and deadlines.
  • Solid knowledge of internal controls, audit processes, and financial reporting requirements.
  • Exceptional problem-solving skills, with the ability to identify issues, recommend solutions, and implement process improvements.
  • Excellent verbal and written communication skills, with the ability to effectively communicate financial information to non-financial stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and work independently or as part of a team.
  • High ethical standards and commitment to maintaining the confidentiality of financial information.
  • Experience with ERP systems or accounting software implementation is a plus.


    All CV applications must be submitted via the contact form below.

Senior Technical Officer

Overview
The Senior Technical Officer – Services and Maintenance will report directly to the Chief Technical Officer to help run a strong and efficient customer-oriented group technical and operations function. We are seeking a highly skilled and experienced Senior Technical Officer to join our Services and Maintenance team who will play a crucial role in overseeing the technical operations, maintenance, and repair activities of our client’s vessels. This position requires a deep understanding of marine systems, exceptional problem-solving skills, and a commitment to providing outstanding customer service.

Role, duties and responsibilities

  • Technical Operations Management:
    • Coordinate and supervise all aspects of yacht services and maintenance activities, including inspections, repairs, and planned maintenance schedules.
    • Ensure compliance with industry regulations, safety standards, and company policies.
    • Develop and maintain effective maintenance procedures and records to ensure the efficient operation and longevity of vessels.
  • Client Relationship Management:
    • Act as the primary point of contact for clients regarding technical services and maintenance matters.
    • Build and maintain strong relationships with clients, consult regularly with clients, ensuring their needs are met and exceeded.
    • Provide timely client reporting updates on the progress of maintenance projects and address any inquiries or concerns promptly.
    • Strive to exceed customer satisfaction targets by delivering personalized and attentive service at all times.
  • Team Leadership:
    • Lead and mentor a team of technical personnel, including Technicians and maintenance staff.
    • Delegate tasks and responsibilities effectively, ensuring the team operates efficiently and delivers high-quality work.
    • Foster a positive and collaborative team environment, promoting professional growth and development.
    • Work collaboratively with other departments, including Sales, Operations and Accounts teams, to ensure that all issues are resolved in a timely and effective manner.
  • Troubleshooting and Problem-Solving:
    • Identify and diagnose technical issues or challenges in a timely manner.
    • Develop innovative solutions and implement effective corrective actions to resolve problems efficiently.
    • Conduct root cause analysis to prevent recurring issues and improve overall system reliability.
  • Reporting and Documentation:
    • Prepare accurate and detailed technical reports, documenting maintenance activities, repairs, and vessel condition assessments.
    • Maintain comprehensive records of equipment, maintenance logs, and service history.
    • Provide regular reports to management on maintenance activities, including budget utilization and resource allocation.
    • Ensure all team-members are completing jobsheets, timesheets and optimising use of other IT systems, software and applications as appropriate training is provided, where needs are identified.

Candidate profile, requirements, skills

  • Engineering / technical qualified or part-qualified or equivalent, would be a plus.
  • 2 years of work experience in shipping, marine, or similar industry.
  • Knowledge of yachting and marine terminology, as well as basic technical understanding of boat systems and maintenance, is preferred.
  • Experience in a similar technical role is preferred.
  • Strong understanding of industry regulations and safety standards, ensuring compliance in all maintenance activities.
  • Experience working with IT systems including CRMs, accounting systems and timesheets.
  • Excellent leadership, communication and interpersonal skills, with the ability to liaise with clients, stakeholders, and team members effectively.
  • Excellent command of written and spoken English is essential.
  • Able to work under own initiative without close supervision.
  • Must be deadline-orientated, self-motivated and proactive, and commitment to delivering service excellence.
  • Strong organisational and multitasking abilities to manage multiple service requests simultaneously.
  • Strong Analytical, organisational skills as well as intellectual with strong commercial acumen.
  • Advanced Excel and strong MS Office required.


    All CV applications must be submitted via the contact form below.

Service Advisor

Overview
The Service Advisor will report directly to the Chief Technical Officer to help run a strong and efficient customer-oriented group technical and operations function.

The Service Advisor will be responsible for ensuring exceptional customer service experiences for all clients.

The key roles and responsibilities of the position will include but are not limited to

  • Responsible for ensuring best client service on works for a number of prestigious brands such as Sunseeker, Cranchi, Bavaria, BRP, Volva Penta and others within the group’s portfolio.
  • Serve as the primary point of contact for clients, providing professional and friendly assistance throughout their service experience.
  • Schedule and coordinate service appointments, ensuring efficient allocation of resources and adherence to established timelines.
  • Consult with clients to understand their service needs, effectively communicate service options, and provide accurate cost estimates.
  • Collaborate with the Service team, including Technicians and Mechanics, to ensure prompt and high-quality service delivery.
  • Keep clients informed about the status of their service requests, providing regular client reporting updates and addressing any concerns or questions.
  • Manage service documentation and records, accurately recording service details, parts used, and labour hours for invoicing and future reference.
  • Proactively identify opportunities to upsell additional services or products that align with clients’ needs and preferences.
  • Maintain strong product knowledge and stay updated on industry trends, enabling you to provide informed recommendations to clients.
  • Strive to exceed customer satisfaction targets by delivering personalized and attentive service at all times.
  • Work collaboratively with other departments, including Sales, Operations and Accounts teams, to ensure that all issues are resolved in a timely and effective manner.
  • Follow safety protocols and guidelines, maintaining a clean and organized work environment to ensure a safe and efficient operation.


Candidate profile, requirements, skills

  • Engineering / technical qualified or part-qualified or equivalent, would be a plus.
  • 2 years work experience in shipping, marine, or similar industry.
  • Knowledge of yachting and marine terminology, as well as basic technical understanding of boat systems and maintenance, is preferred.
  • Experience in a similar role, is preferred.
  • Experience working with IT systems including CRMs, accounting systems and timesheets.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and establish long-term relationships.
  • Excellent command of written and spoken English is essential.
  • Able to work under own initiative without close supervision.
  • Must be deadline-orientated, self-motivated and proactive, and commitment to delivering service excellence.
  • Strong organisational and multitasking abilities to manage multiple service requests simultaneously.
  • Strong Analytical, organisational skills as well as intellectual with strong commercial acumen.
  • Advanced Excel and strong MS Office required.

All CV applications must be submitted via the contact form below.

Operations Manager

Overview
The Operations Manager will report directly to the Group Chief Executive Officer and Chief Technical Officer to help run a strong and efficient group technical and operations function. The Operations Manager will be responsible for ensuring efficient and effective project management, task allocation, timely service delivery, and customer satisfaction. This position requires a highly organized and detail-oriented individual with excellent leadership skills.

Role, duties and responsibilities

  • Oversee and manage day-to-day operations, including scheduling, budgeting, and logistics.
  • Ensure delivery of high-quality services to clients, implementing best-practice and maintaining optimal customer satisfaction, including regular client reporting and timely communication.
  • Collaborate with various departments to ensure seamless coordination and delivery of services, including parts, warranty and accounts teams.
  • Develop and implement operational policies, procedures, and programs that improve efficiency and productivity.
  • Identify process improvements and optimization opportunities to increase business profitability.
  • Manage suppliers / service providers’ relationships and contract negotiations to ensure cost-effective procurement of supplies and services.
  • Ensure compliance with all regulatory requirements, health and safety and company policies.
  • Manage and supervise the team at YHSM, providing training, coaching, and development opportunities.
  • Ensure all team members complete timesheets, job sheets on the relevant systems / software.
  • Regularly report on performance metrics and key performance indicators.

Candidate profile, requirements, skills

  • Engineering / technical qualified or part-qualified or equivalent.
  • Minimum 2 years of work experience in shipping, marine, or similar industry.
  • Experience in operations managerial role is essential.
  • Experience working with systems including project management, accounting and timesheets.
  • Proven ability to manage multiple projects and tasks simultaneously.
  • Excellent communication and interpersonal skills.
  • Excellent command of written and spoken English is essential.
  • Strong leadership skills and ability to work under own initiative.
  • Must be deadline orientated, self-motivated and proactive.
  • Strong Analytical, organisational skills as well as intellectual with strong commercial acumen.
  • Advanced Excel and strong MS Office required.

 

All CV applications must be submitted via the contact form below.

Digital marketing executive

Overview
The Digital Marketing Executive will report directly to the Chief Executive Officer. YHG is looking for an experienced and result-driven Digital Marketing Executive to join our awesome team. As a Digital Marketing Executive, the candidate will be responsible for setting up, implementing and managing theGroup’s overall digital marketing strategy while also addressing the individual peculiarities of each business unit. Digital marketing strategies are extremely important for the Group’s success, so this role will play a crucial role in achieving our business goals and objectives. The Digital Marketing Executive will be involved throughout the campaign ideation, planning, implementation, measurement, and optimisation process. It is therefore essential that they have hands-on experience using various digital marketing platforms. The key roles and responsibilities of the position will include, but are not limited to:

Role, duties and responsibilities

Develop and implement digital marketing strategies to drive brand awareness, lead generation, and customer engagement.
Manage and grow social media presence across various platforms, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and TikTok.
Create and curate engaging content for social media channels, including written posts, graphics, videos, and other multimedia formats.
Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)
Monitor and analyze social media performance using analytics tools to optimise campaigns and improve overall reach and engagement, and share insights with the team to develop optimisation plans
Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software.                      
Collaborate with the marketing team and/or agencies to integrate digital/social media into broader marketing initiatives and campaigns.
Stay updated on industry trends and best practices in social media marketing to ensure the brand remains ahead of the curve.
 

Candidate profile, requirements, skills

Proven experience in digital marketing and social media management, with a focus on creating and implementing successful digital social media strategies.
Hands-on experience with social media management tools and analytics platforms/tools such aswith SEO, SEM, Google Analytics, CRM software, Hootsuite and others.
Strong understanding of various social media platforms and their respective best practices for content creation, audience engagement, and advertising.
Excellent communication, writing, and creative skills to effectively produce engaging social media content.
Ability to analyze data and derive insights to optimize social media campaigns and measure ROI.
A bachelor’s degree in marketing, digital technologies, communications, or a related field is preferred.
 

All CV applications must be submitted via the contact form below.

SUBMIT YOUR CV

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